Privacy Policy

Privacy Policy pursuant to Article 13 of the GDPR

Dear User,

Thank you for visiting our Website!

By reading this Policy, you can find out how we respect your privacy and process your personal data.

About us

If you are a User of this Website, we will process your data in our capacity as data controller, committing to constantly respecting your privacy, in accordance with applicable law. Our contact details are below:

F.I.V. E. Bianchi S.p.A.

Via Delle Battaglie, 5 – 24047 Treviglio (BG), Italy

privacy@bianchi.com

What personal data we process

Browsing data

This category of data includes the IP addresses or domain names of the devices you use to connect to the Website, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT environment you use.

Data provided by you voluntarily

These are the data you provide when using the services of the Website, including any data contained in the requests and messages you will send us by using the addresses and forms on the Website, or the data provided by you if you decide to subscribe to our newsletter or purchase our products which could be occasionally available on our Website. These data include: first name, surname, email address, address and country of residence, data relating to the bicycle you purchased or other accessories (e.g. model, serial number, customization, etc.), data relating to your geographical location if you use the “Find a Dealer” service.

Data provided by you when clicking on third-party links or plug-ins on the Website

The Website contains links to third-party websites that have no connection with Bianchi and this Website, such as the plug-ins that connect the Website to the social networks Facebook, Instagram, Twitter, LinkedIn, YouTube and Vimeo. If you use one of these plug-ins or links, by “clicking” on them, your browser may send some of your personal data (e.g. IP address) to third parties that own such plug-ins or websites. These data will be processed exclusively by the aforementioned third parties in accordance with their respective privacy policies, with the exclusion of any liability on our part. For more information, please see the following links:

Facebook: https://www.facebook.com/about/privacy/update;

Instagram: https://help.instagram.com/519522125107875.

Twitter: https://twitter.com/it/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=it_IT

YouTube: https://policies.google.com/privacy?hl=it

Vimeo: https://vimeo.com/privacy

DISCLAIMER. If you do not voluntarily interact with the plug-ins of the aforementioned social networks or with any other links to third-party websites on the Website, we will not share any of your personal data with these third parties.

Why we process your data  

To allow you to browse the Website and take advantage of its features – obtain anonymous statistics

We process your browsing data for the purposes indicated above. This processing is based on our legitimate interest (Article 6 (1), point f) of the GDPR), which we believe is not overridden by any of your interests, rights or fundamental freedoms. Browsing data are provided automatically when you access the Website. Therefore, if you do not wish to provide us with your data, please do not access the Website.

To establish responsibility in the event of computer crimes committed against the Website or third parties

In the event of a request by public authorities, we may process your browsing data for the purposes indicated above. This processing is based on the need to comply with the legal obligations (Article 6 (1) point e) of the GDPR) to which we are subject. If you prefer not to have your browsing data collected, please do not use this Website.

To supply products and accessories purchased on our website

We process your data in order to carry out the contract you signed with Bianchi and to fulfil the legal obligations to
which Bianchi is subject pursuant to art. 6.1 letter c) of the GDPR.

To send you newsletters and promotional communications

If you choose to receive our newsletters and promotional communications, we will use your email address to send them. Your data are processed for this purpose exclusively on the basis of the consent you granted (art. 6 point a) of the GDPR), which you can always revoke, without prejudice to the lawfulness of the processing of your data carried out before the revocation. We inform you that providing your data for this purpose is optional. However, in their absence, we will not be able to send you our newsletters and our promotional communications.

To allow you to view your nearest Bianchi dealer

If you use the “Find a Dealer” service, Bianchi may process the data relating to your geographical location for the purposes indicated above. This function is made possible because our Website is integrated with the “Google Maps” map viewing service operated by Google Inc. The legal basis for this processing is given by your consent (Article 6 (1) point a) of the GDPR), which you can express by clicking on the “Allow” button on the pop-up banner or by entering the address of your choice in the appropriate field. In this case, we also inform you that Google Inc. will process your data in accordance with its privacy policy. Please note that providing your data for the purposes referred to in this paragraph is entirely optional and at your sole discretion. Otherwise, you will not be able to use the “Find a Dealer” service.

To exercise our rights / defend ourselves in a court of law

Processing your data for this purpose is based on our legitimate interest (Article 6 (1) point f) of the GDPR), which we believe is not overridden by any of your interests, rights or fundamental freedoms.

Who we share your data with

Your personal data may be made accessible or shared by us with certain third parties, including the providers we use to manage the Website and provide the services available here, public authorities, social network managers, newsletter sending service providers, legal or tax consultants, our Parent Company and other companies belonging to the Bianchi group.

In certain cases, these third parties act as our data processors (pursuant to Article 28 of the GDPR). If you are interested in finding out who is processing your data on our behalf as data processors, you can send us a request by using our contact details .

Your data may also be processed by employees of the company departments of our organisation and those of our processors. These parties also receive from us and from our processors any appropriate instruction and authorisation to proceed with the correct processing of your data (pursuant to Article 29 of the GDPR).

Transferring data

Your data will be stored within our systems, which are located within the European Economic Area. If it is necessary to send your data outside the EEA, we and our suppliers will make the transfer in compliance with the conditions set out in Chapter V of the GDPR. To know the information regarding the processing of your data by the owners of the plug-ins and links on the Website, please read here .

How long we keep your data 

We process your data through paper and computerised means, for the period of time strictly necessary to pursue our purposes. Below is a summary of the storage times broken down by each purpose pursued.

12 months ( without prejudice to further storage in the event of a request by the Authorities )

  • to allow you to browse the Website and enjoy its features
  • to obtain anonymous statistics
  • to establish responsibility in the event of computer crimes or abuse

10 months

  • To supply products and accessories purchased on our website

24 months

  • to send you newsletters and promotional communications

No storage

  • to allow you to view your nearest Bianchi dealer

Until the settlement of the dispute or litigation

  • to exercise our rights / defend ourselves in a court of law

After the periods above, the data will be deleted or anonymised.

Your rights

At any time, you may exercise your rights pursuant to the GDPR, namely the right to request:

  • access to the data, together with information relating to the purpose of the processing, the category of the data processed, the recipients of the data, where possible their retention period or the criteria used to determine it, the existence of your following additional rights
  • rectify your data, if inaccurate or incomplete;
  • erase your data, if one of the conditions set out in Article 17 of the GDPR applies
  • restrict the processing of data concerning you
  • the data in a structured, commonly used and machine-readable format also for the purpose of transmitting them to another data controller, if the processing is based on consent or on a contract and is carried out by automated means (right to data portability)

In addition, you also have the right to

  • object to the processing of your data, unless there are compelling legitimate reasons for us to proceed with the processing
  • revoke the consent given
  • lodge a complaint with the Italian Data Protection Authority, by following the procedures and instructions published on the official website of that authority (www.garanteprivacy.it)

Please note that exercising these rights is free of charge and not subject to any formal obligation. We may only ask you to check your identity before taking any further action following your request.

We will notify each of the data recipients of any rectification, erasure or restriction of the processing, unless it would be unfeasible or it would involve disproportionate effort.

To exercise your rights, you can write an email or send a request to the addresses indicated here .

Miscellaneous

We reserve the right to modify or simply update the content of this Policy, in whole or in part, also in light of changes in applicable law. Therefore, we invite you to regularly visit this section in order to read the updated version of the Policy.

Edition: April 2022