Our commitment

Products Recall

  • 14 September 2022


    Dear Cyclist, a recent check carried out by our Quality system revealed an incorrect coupling between the Shimano EP-800 motor and the FSA CK-751 cranks which could lead to a problem during pedaling with possible loosening of the cranks and a possible detachment of the same from the motor shaft. That problem is not due […]

  • 11 November 2021

    T-Tronik Sport – Safety Warning

    Dear cyclist, a check recently carried out by our quality system indicated there were some possible faults in the rear braking system on some T-Tronik Sport. Thus, please pay close attention to the following information so as to: a. check whether your bicycle is part of the recall campaign Bianchi initiated b. contact your Dealer […]

  • 20 November 2018

    Bianchi Blade Helmet by Lazer

    Dear cyclist, a check recently carried out by LAZER SPORT NV (“LAZER”), indicated that in rare circumstances the strap anchorage may detach from the helmet during impact. It concerns all sizes of the CE helmets affected. To date, LAZER is not aware of any reports of incidents and considers the safety risk to be very […]

  • 3 August 2018

    Impulso E-Road/E-Allroad Motor Unit BB Axle

    Treviglio, Friday, August 3, 2018  UPDATE TO PRIOR IMPULSO E-ROAD/E-ALLROAD RECALL NOTICE DATED JULY 19, 2018: Dear Consumer, We are pleased to inform you that, because of Polini’s urgent attention and response, we have been able to improve our recovery time: – Bianchi Customer Service has now already delivered all repair kits to our Bianchi […]

  • 25 September 2017

    Aria seat clamp wrong assembly

    In some samples, the top part of seat clamp could have be installed in reversed position; this issue could compromise the seat clamp functionality making difficult to place the saddle in 0° position and, more important, can lead to a not properly working seat clamp’s screws with a dangerous overstress. Wholesalers, distributors and dealers shall […]

  • 15 September 2017

    Carbon forks recall

    Treviglio, September 15, 2017 (Latest Update) Dear Consumer, Wholesaler, Distributor and Dealer, We have worked as fast as possible to provide and deliver a safe solution and replacement forks are now beginning to be delivered. We expect to deliver a significant quantity during September, however, based upon recent updates, delivery of forks will likely continue […]