14 September 2022
T-TRONIK REBEL 9.1 AND T-TRONIK REBEL 9.2
a recent check carried out by our Quality system revealed an incorrect coupling between the Shimano EP-800 motor and the FSA CK-751 cranks which could lead to a problem during pedaling with possible loosening of the cranks and a possible detachment of the same from the motor shaft.
That problem is not due to a defect of the FSA CK-751 crank – arms but rather from their incorrect assembly on an incompatible Shimano motor.
We therefore ask you to pay close attention to the following information in order to check if your bicycle is part of the voluntary recall campaign launched by Bianchi and contact your Dealer if your bicycle is involved.
For F.I.V. E. Bianchi S.p.A. the safety of cyclists is of primary importance. Certain of your understanding, we will do our best to return the bicycle to you as soon as possible.
If you have any questions, please contact your dealer.
F.I.V. E. Bianchi S.p.A.
BICYCLE MODELS SUBJECT TO THE VOLUNTARY RECALL CAMPAIGN:
YQBZ1I T-TRONIK REBEL 9.1 XT / DEOR EP8
YQBZ3I T-TRONIK REBEL 9.2 NX / SX EP8
YRBZ1I T-TRONIK REBEL9.1 XT / DEORE EP8
YRBZ3I T-TRONIK REBEL9.2NX / SX EP8 630
Delivered starting June 1, 2022.
If your bicycle does not fall within the aforementioned models and / or was delivered to you after September 13th 2022, the intervention campaign does not concern you.
WHAT TO DO IF THE BICYCLE IS THE SUBJECT OF THE INTERVENTION CAMPAIGN
Stop using the bicycle and contact your dealer to take an appointment in order to allow the replacement of the crank- arms, free of charge.